Are you an owner or a manager of a restaurant? Do you aim to make your restaurant one of the hottest spots in town? Or have you been struggling with maintaining your reputation? We know it is a tough business with a lot of competition. Maintaining your reputation is just as hard as building a new name for yourself. However there are some fundamentals that you may have to follow if would like to stay at the top of your game.

Stick to the Basics

That’s right; you need to follow some of the basic rules in the restaurant and hospitality industry if you want to stay at the top of the list of best restaurant in town or make it there. Cleanliness and hygiene is key. No one wants to walk into a restaurant and see greasy tables and chairs. They would probably not even wait to order food if this happens to be the case. Food plant cleaning specialist are of utmost importance.

You not only have to keep the place squeaky clean but you have to make sure that the foods you present are served on clean dishes as well.

Same goes out to cutlery. In addition, you should also have a friendly and attentive staff. They should be well trained, so thatthey are able to effectively aid your customers in selecting the best option to suit their needs in terms of the food they order. They should live by the saying that customer is king, because it is often found out that people tend to return to restaurants that have polite yet knowledgeable waiters. The atmosphere you create at the restaurant is also important. Make sure you adopt a simple theme that runs throughout the restaurant, creating an inviting atmosphere for your guests. Mellow music can also add to this relaxing yet inviting environment.

Food is Number One

No matter how clean your food is or how friendly your staff is, people would not return to your restaurant if you don’t provide them with amazingly good food. After all, a restaurant is for food. Therefore, you need to make sure that you have a chef who knows what he is doing and knows what you expect from him. It is important to make sure that the consistency of the quality of food is maintained. You could also offer some comfort food, irrespective of whether you decide to keep it simple or change the dish to suit your restaurant, as people like to often visit a restaurant that offers their favourite dishes.

 

Opening and running a store is a dream for many. But apart from dreaming, in practicality the running of a store requires equal amount of passion and hard work.

Setting up a store

First, setting up a retail store requires a lot of planning, and the thought that you dreamt of opening a store or you are passionate about your hobby or art are not the deciding factors for opening a store.

It is important to think of it from a business perspective:

• whether the market situation is favourable or not
• whether you can give your clients additional services or not
• whether you can meet demands or deadlines and deliver in time or not

Also, the finances need to be arranged beforehand. Another factor to consider is the store location, which depends on the target audience, local competitors, and budget. After keeping in mind all the factors and successfully opening a store is an achievement but that alone does not spell success and profits.

Managing a business

To run and manage a retail business successfully you need to be an efficient manager. The initial basic arrangements that need to be done to ensure smooth functioning of the store include appropriate lighting, shelves to store and display goods and window displays at adequate locations, maintaining and keeping tab of inventory and also scheduling staff. Another vital arrangement is to install security systems, such as the Bosch alarm systems, which can detect intrusions and thefts with deft.

A good manager has to after all keep the store safe from burglars and kleptomaniacs. After the store interiors and the security system and alarm system is taken care of, the job of a manager is only half done. These bosch alarm systems can be customised and programmed to suit specific needs pertaining to the business thus making it safe from break ins as well as from pilfering.

To manage a store, excellent people skills are mandatory, not just to handle customers but also for the staff. It is equally important to challenge and motivate the staff to achieve goals whether in the form of sales, profits, efficiency or productivity. To manage a store efficiently one must be able to delegate tasks well and encourage staff to achieve goals. Also, the channel for clear communication must be open and suggestions as well as new ideas must be welcomed. Employees should feel encouraged to share ideas along with problems too and the manager must chalk out directions and priorities clearly. After all, when the staff is happy and contended they work towards the betterment of the store willingly and put in genuine efforts.

Customer satisfaction is an important goal which the entire store management must work towards. Setting up a store and managing it efficiently requires dedication and hard work which can seem like a cake walk with the right attitude and trusted employees.